FAQs
HOW TO TRACK MY ORDER ?
When your order ships, you will receive a confirmation email containing your tracking number. Number to enter on the official La Poste website for detailed tracking.
(Note: Our creations require a preparation time of 5 to 10 business days.)
MY ITEM DOES NOT SUIT ME, CAN I EXCHANGE?
You have 15 days to return your jewelry to us.
You will get an exchange, a credit, or a refund.
More info here: Click
IS MY JEWELRY GUARANTEED?
Our jewelry is guaranteed for 1 year
You will benefit from a repair, an exchange, a credit or a refund depending on the condition of the jewelry.
Beyond that, a paid repair is possible, please contact us by e-mail (thamakashop@gmail.com) ♡